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Extended opening hours now available at your GP practice

GP Practices across Telford and Wrekin are participating in the delivery of the national extended hours service. This service allows patients to be able to see a local GP, nurse or other healthcare professional for extended pre-bookable appointments including in the evenings and at weekends. Please ask at Reception for further details.

Ironbridge Medical Practice would like to welcome Dr Hla Myint. He is a qualified doctor who is joining our team in order to experience General Practice for the next four months. He is supervised by both Dr Mehta and Dr Eli.

 

GDPR - Data Protection Privacy Notice for Patients

To view a leaflet on how we use your information click here.

To view our privacy notice, which lets you know what happens to any personal data that you give to us or that we have about you, please click here.

**Patient Contact Information*** If your contact details have changed please contact the surgery so that we can ensure we have all the correct information on your records.Change of address form

 Named GP for all patients. From 1st April 2015, the practice is required under the terms of the latest GP contract to allocate all patients a named accountable GP. If you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery. Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor. This notice applies to all patients at Ironbridge Medical Practice, including children. Patients over 75 have already been informed of their own GP.

 

NHS PRESCRIPTION ORDERING DIRECT

Ironbridge Medical Practice are pleased to be able to offer a telephone ordering service for patients who want to order prescriptions.  Prescription Ordering Direct (POD) will be available from 1st July 2019 on 01952 580350 - Lines are open Monday to Friday between 8am and 6pm.

The NHS Prescription Ordering service (POD) service is the easy way for you to order your repeat prescription.  All it takes is a simple phone call which you can make from the comfort of your own home - there's no need to go into  your GP practice or pharmacy.

You'll speak to a fully trained call handler who will be able to discuss your prescription needs.   Meaning, you'll only order the medication that you need, when you need it.  This will help the NHS save money on wasted medicines which can then be used to provide other important services.

Who will you be talking to?  The POD is staffed by dedicated, fully trained prescription clerks and clinical members of the Medicines Management team at the NHS Telford and Wrekin Clinical Commissioning Group.  They will have access to all your prescription records and immediate access to your GP Practice should the need arise.Your personal information is secure and confidential in line with NHS requirements.

Already use a pharmacy to order your repeat medication?  Your pharmacy will no longer be permitted to order on your behalf.  You will need to phone the POD 7 days before your medication is due to run out.

Your existing arrangements for preparing your prescription does not change.  If you have a current arrangement with a pharmacy to deliver your prescription, this will continue.

Once you have made the telephone call your prescription request will be authorized by your GP practice within 48 hours (2 working days).

Please allow your Pharmacy a minimum of 24 hours (1 working day) to prepare your medicines.

CALL NHS PRESCRIPTION ORDERING DIRECT ON 01952 580350.  LINES ARE OPEN MONDAY TO FRIDAY BETWEEN 8AM AND 6PM.

 111

NHS 111 service to take calls out-of-hours across Telford and Wrekin and Shropshire from 17 July 2018

From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice will need to call 111.

The NHS 111 service will replace the current out-of-hours GP telephone access service provided by Shropdoc in Shropshire and Telford & Wrekin in line with national policy to provide a consistent, integrated approach to urgent care; but any patients that need to see a clinician out-of-hours will still be seen by a local GP or other appropriate clinician.

 

NHS 111 is much more than a helpline - if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to generalist and specialist nurses, or even a GP or pharmacist, and can arrange face-to-face appointments should you need one. It is free and available 24 hours a day, 365 days a year.

There is also a new ‘ASK NHS’ app that has been designed that provides improved access to NHS 111 and other local NHS services. Advice is delivered by the virtual clinician ‘Olivia’ and she takes you through the steps of the symptom checker which can result in the booking of a GP appointment, access to NHS choices, a call back from a clinical expert or access to self-care.

You can download the ‘Ask NHS’ app via Google Play (for Android phones) or Apple App Store (for iPhones). If you need more guidance on how to download the app please click here.

If you are a patient living in Wales you should continue to use the Shropdoc number.

Sexual Health Services in Telford & Wrekin

The Sexual Health service provides a range of sexual health services to people of all ages in Telford & Wrekin.

There is no need for an appointment as the clinics operate on a ‘walk-in’ basis.

The aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. They provide advice and access to contraception methods and treatments as well as treatment for STIs.

All consultations and treatments are free and confidential, even if you are under 16.

For more information, clinic venues and times please call

Sexual Health Service Free on: 0300 123 0994

or visit: www.STWsexualhealth.co.uk

Stop Smoking Service

Improve your chances of successfully going smokefree with advice and support from your local Stop Smoking Service.

To find out more information about your local stop smoking service, which offer both support and medication to help you quit,

Call: 01952 382 582

or visit: www.gosmokefree.nhs.uk

NHS Health Checks

Get your Free NHS Health Check in Telford

We are all at risk of developing heart disease, stroke, diabetes, kidney disease or dementia, but these diseases are preventable.

An NHS Health Check will assess your personal risk of developing one of these conditions, and give you advice and support to reduce your risk.

If you are aged 40 to 74 and you do not suffer from any of these conditions you will be invited by your G.P Practice to attend for an NHS Health Check.

If you do not want to wait for an invitation you can contact your G.P. practice and they will be able to arrange your appointment as long as you are eligible for the check.

For lots of information about what is involved and why you should book your NHS Health Check

Speak to your GP or visit: www.healthcheck.nhs.uk

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(Site updated 23/07/2019)
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