POD Closure
The Telford Prescriptions Ordering Direct service (POD) is closing and from 14th November 2025 you will no longer be able to order medications using this route.
The recommended alternative is to use the NHS App (suitable for smartphones or tablets) or online Patient Access, which can also be used on PCs/laptops. You can download the app through your app store. If you wish to use Patient Access, contact the surgery to apply. These methods are quick and easy, reduce the risk of human error and your request goes directly to the GPs for processing. We would encourage you to use this method and, if you are unsure, ask a trusted family member or friend to help you or contact us at the practice.
If you are unable to use the online services, you can order through your pharmacy or by ticking the boxes on the right hand side of your prescription and dropping it into the practice.
We will not take prescription requests over the phone or by email.
As always, we require 48 working hours to process prescriptions. Late requests may not be possible to accommodate.