The surgery will be closed from 1pm on Wednesday 13th march 2024 for Protected Learning Time (PLT). We will reopen on Thursday 14th March at 8.30am. During this time if you have a medical need which is urgent please contact NHS 111.
The surgery will be closed from 1pm on Wednesday 13th march 2024 for Protected Learning Time (PLT). We will reopen on Thursday 14th March at 8.30am. During this time if you have a medical need which is urgent please contact NHS 111.
Please note the surgery will be closed on the Bank Holidays on Monday 6th May and 27th May. The surgery will reopen on the Tuesday after Bank Holiday at 8.30am.
If you have a non-urgent medical issue which cannot wait until we are open again please contact NHS 111. As always please dial 999 for any urgent/life threatening matters.
15 December 2023
Joint statement from NHS Shropshire, Telford and Wrekin, Shropshire Council, The Shrewsbury and Telford Hospital NHS Trust, Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, Midlands Partnership University NHS Foundation Trust and West Midlands Ambulance Service.
To the residents of Shropshire, Telford and Wrekin,
Winter is upon us, and we need your help to protect you, your friends, your families and our health and care services, which are already under extreme pressure. The level of demand we have seen in Shropshire, Telford and Wrekin over the last few weeks has been very high and shows no sign of relenting. It is the same story across the country, and it will likely get even more challenging, especially as we enter the festive period.
As health and care leaders, we give you our word that we are doing everything within our power to see that our communities get the appropriate care they need when they need it. However, we also recognise that some experiences are not as we would expect and apologise for that.
We are taking additional steps to prioritise and maintain safe services for patients. Where possible, we are bringing in additional staff to work in our communities and our hospitals and we are maximising resources to manage urgent and emergency care pressures. Our aim is to prioritise those with the highest needs and ensure that we continue to be able to manage emergency care.
Our staff continue to work exceptionally hard, and we appreciate everything that they are doing to ensure that despite the challenges we face, our services remain open to anyone who needs them.
But we need your support. We write to you today to set out the scale of the challenge and to ask you to take the steps you can to help us and help each other. We are all in this together, your decisions and small actions can make a difference this winter.
The challenge we face
Both Shropshire, Telford and Wrekin are seeing sustained and high numbers of patients, with the number of instances of norovirus, which brings on diarrhoea and vomiting, and other respiratory illnesses such as covid, flu and respiratory syncytial virus (RSV) on the rise.
Our hospitals are very busy and full. This is causing lengthy waits in A&E and delays in ambulances being able to hand over their patients. As a result, ambulance crews are unable to respond to other 999 calls in the community.
We also face delays in discharging patients from hospital – many of whom have complex personal circumstances and needs. This is leading to extended waiting times to access beds and adding to ambulance handover delays.
Our social care and health teams are doing everything possible to support people who are well enough to leave hospital but need ongoing care. Priority is being given to the most vulnerable people.
Your GPs are also under unprecedented pressure. Surgeries are seeing record numbers of patients, and the demand continues to increase.
How you can help
There are some things you can do to play your part in tackling these challenges:
For more information and to find the right help fast, visit: www.thinkwhichservice.co.uk.
Please help us to help you and those you love. Together, we can get through this winter.
Thank you.
On behalf of NHS Shropshire Telford and Wrekin:
Simon Whitehouse, Chief Executive
Dr Nick White, Chief Medical Officer
On behalf of Shropshire Council:
Cllr Lezley Picton, Leader of Shropshire Council
Andy Begley, Chief Executive
On behalf of The Shrewsbury and Telford Hospital NHS Trust:
Louise Barnett, Chief Executive
On behalf of Shropshire Community Health NHS Trust:
Patricia Davies, Chief Executive
On behalf of The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust:
Stacey Keegan, Chief Executive
On behalf of West Midlands Ambulance Service University NHS Foundation Trust:
Anthony Marsh, Chief Executive
On behalf of Midlands Partnership University NHS Foundation Trust:
Neil Carr OBE, Chief Executive